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Investment in our people is the key to our continued success and strategic advantage locally and globally. The recruitment and retention of qualified and experienced personnel is critical to achieving the Group’s strategic objectives. We continue to work with local authorities in markets where we operate and leverage training, retention schemes, scholarships as well as alternative sources for hire to sustain growth. Talent management programmes also help to create a pool of potential successors for key positions. We report and analyse key performance indicators monthly at the business sector level. Such indicators include turnover and training utilisation rates. Our business sectors also have talent management and development programmes that are adapted to their specific industry needs.