We invest in technologically advanced equipment and facilities, and maintain a highly competent team to provide a one-stop centre for managed and support services to our customers.
These services include:
Life Cycle Support and Customer Services Life cycle maintenance; strategic sourcing; Integrated Logistics Support and RAM (Reliability, Availability and Maintainability) engineering services
Managed Operations Operational support; system configuration; network management and operational planning support
Managed Services Helpdesk services; network management; server management; messaging workflow and desktop services which are supported by our 24x7 call centre
Call Centre Services State-of-the-art auto tracking and escalation software to track and log customers’ queries for closed loop resolution
Training & Consultancy Services Design and develop user guides; operations and maintenance electronic training manuals; computer-based trainings and consultancy for end users